Shipping Policy
1. Shipping Areas
We currently ship to a limited number of pincodes. Please check the availability of your pincode at checkout. If your location falls outside our standard shipping areas, we may offer delivery for an additional fee.
2. Shipping Charges
- Standard Delivery: For eligible pincodes, shipping charges are included in the product price.
- Limited Pincodes: For areas not covered under standard delivery, additional delivery charges will apply. These costs will be clearly indicated at checkout based on your location.
3. Delivery Timeframe
- Processing Time: Orders are typically processed within 1-3 business days.
- Delivery Time: After processing, delivery usually takes 5-10 business days, depending on your location and the shipping method selected at checkout.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
5. Heavy Products
Due to the size and weight of certain products such as beds, mattresses, and recliner beds, special delivery arrangements may be required. This may involve additional charges or specific delivery methods to ensure safe handling.
6. Delivery Issues
If you experience any issues with your delivery, such as delays or damages, please contact our customer service team at cozyvacomfort@gmail.com within 48 hours of receiving your order. We will work to resolve the issue promptly.
7. Returns and Exchanges
Please refer to our Returns and Exchanges Policy for information on returning or exchanging items due to shipping issues.
8. Changes to This Policy
Cozyva Comfort reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be reflected on this page, and we encourage you to review it regularly.
If you have any questions regarding our Shipping and Delivery Policy, please contact us at:
Email: cozyvacomfort@gmail.com
Thank you for choosing Cozyva Comfort!